JPMorgan Chase Employee Accidentally Unfreezes Scammer’s Stolen Money, Triggering $20,000 Loss for Arizona Couple

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An Arizona couple is reportedly out $20,000 after a Chase Bank employee accidentally unfroze funds taken by a scammer. In March, the couple received a text asking if they authorized a $399 Zelle payment to “Susan Smith,” according to a new report from 12 News. They replied “No” and were given a number to call. After calling the number, someone on the other line who was claiming to be a bank employee said the couple’s account had been flagged for fraud. The scammer on the phone also told the coup...