News with the tag "customer service"

Are you ready for a world where AI anticipates your needs and resolves your issues instantly? OpenAI’s chairman, Bret Taylor, painted a compelling picture of this future at the Mobile World Congress in Barcelona, championing the rise of AI agents . While the crypto world is buzzing with decentralize...

Exciting news in the travel tech sphere! While many eagerly anticipate AI revolutionizing trip planning, Airbnb is taking a measured approach. CEO Brian Chesky has just revealed a fascinating strategy: AI is coming to Airbnb, but not quite as you might expect initially. Forget AI agents crafting you...

What is Crypto.com? Crypto.com is a leading cryptocurrency platform offering a wide range of services, including a mobile app, debit cards, crypto trading, staking, and DeFi solutions. Founded in 2016 and headquartered in Singapore, Crypto.com has quickly become a go-to platform for crypto enthusias...

The New York State Department of Financial Services (DFS) has introduced new guidance mandating regulated cryptocurrency entities to implement customer service policies and procedures. Crypto entities must collect data to ensure timely and fair resolution of issues, maintain records for regulatory r...

The BitLicense just got a little tougher with new mandatory standards for treating customers right.

Binance has recovered billions in bungled deposits following its $4.3 billion settlement with the U.S. Department of Justice.

MTN Nigeria has revolutionized its customer service capabilities by successfully integrating OpenAI into its Zigi Chatbot. In collaboration with Microsoft and Chatbot service provider Superbo, the telecom giant has ushered in a new era of artificial intelligence-driven customer interaction, setting ...

Discover the transformative impact of cutting-edge AI technology on customer service, from smarter chatbots to real-world success stories in the financial industry.

In an ambitious upgrade to its customer service capabilities, NatWest has unveiled Cora+, a sophisticated digital assistant powered by the latest in artificial intelligence (AI) technology. This development reflects the bank’s commitment to adopting innovative technologies to enhance the banking exp...

In the ever-expanding realm of customer service, the demands on organizations to deliver exceptional experiences are reaching unprecedented levels. As companies grapple with the complexities of managing diverse consumer needs across various platforms, the integration of artificial intelligence (AI) ...